Medical Secretary

Administrative Assistant, Administrative Support Specialist, Admissions Coordinator   More Names
Appointment Scheduler, Billing Coordinator, Certified Medical Administrative Assistant, Certified Professional Coder (CPC), Client Service Coordinator, Data Transcriber, Dental Receptionist, Dental Secretary, Front Desk Coordinator, Front Office Coordinator, Guest Service Representative, Health Information Coder, Health Unit Coordinator, Hospital Admissions Clerk, Hospital Receptionist, Hospital Secretary, Hospital Unit Clerk, Insurance Verifier, Intake Coordinator, Medical Administrative Assistant, Medical Administrative Specialist, Medical Biller Coder, Medical Biller/Coder, Medical Billing Coder, Medical Billing Specialist, Medical Front Desk Specialist, Medical Office Clerk, Medical Office Coordinator, Medical Office Manager, Medical Office Receptionist, Medical Office Secretary, Medical Office Specialist, Medical Office Worker, Medical Receptionist, Medical Records Clerk, Medical Reimbursement Specialist, Medical Scheduler, Medical Secretaries, Medical Secretary, Medical Terminologist, Patient Account Representative, Patient Coordinator, Physician Office Specialist, Psychiatric Secretary, Scheduler, Surgery Scheduler, Unit Clerk, Unit Health Coordinator, Unit Secretary, Unit Support Representative, Verification Specialist, Ward Clerk, Ward Secretary

Perform medical office administrative tasks and duties using knowledge of medical terms and hospital, clinic and laboratory procedures. Greet patients and visitors upon their arrival, answer telephones and emails, and more.

Medical secretaries schedule and maintain patient office visit, surgery, and other medical treatment appointments. They maintain and update patient medical records using both electronic and paper-based files and assist in patient insurance claims, while transmitting correspondence and medical records by mail, email, and fax.

Medical secretaries assist doctors, nurses, and other medical staff with secretarial and related office administration responsibilities. These related office administration responsibilities may include working with accounting and billing to ensure records accuracy, establishing and maintaining an on-site professional library, and conducting research as directed for scientific studies and reports. Other duties may include ordering and maintaining office supplies and overseeing equipment installation and repair technicians when the need arises.

Medical secretaries work wherever there is a need for office support services for a medical team or facility. They are employed in doctor's offices, hospitals, clinics, and diagnostic laboratories. They also are employed by medical libraries, medical insurance companies, and local, state, and federal government agencies with healthcare responsibilities.

An entry-level medical secretary can pursue a wide-range of career pathway options within the healthcare field. For example, with experience and management training, a medical secretary may become a medical office supervisor and later, health unit coordinator.

If they wish to become more closely involved with patient care and treatment, a medical secretary may cross train as a clinical and administrative medical assistant and later pursue a nursing career. Alternatively, work as a clinical and administrative medical assistant may result in a decision to seek different skills training to become a medical and clinical laboratory technician or technologist.

Credentials Needed: State licensure or registration is not required for medical secretaries. However, there are numerous voluntary industry-based skill certifications that are useful for this occupation. Two of the more widely-held credentials are administered by Certiport: (1) the Microsoft Office Specialist validates competency in Microsoft Word, Excel, PowerPoint, Access, and SharePoint; and (2) the Internet Computing Core Certification (IC3) benchmarks basic computer literacy. Information on these and other Certiport certifications is available on their website. The "Find Programs" link for this career includes a list of other voluntary industry-based, knowledge and skill certifications that may prove helpful to medical secretaries.

Some Key Things to Remember: Medical secretaries perform office administrative tasks and duties while applying their knowledge of medical terms and hospital, clinic, and laboratory procedures. They work wherever there is a need for office support services for a medical team or facility, including doctor's offices, hospitals, clinics, diagnostic laboratories, and other support settings. Work as a medical secretary can open up a wide-range of career pathway options within the healthcare field.

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Job Growth and Wages
Percent Job Growth:  
21% - Much faster than average
Typical Wages (National):  
Annual: $27,710 - $40,400    Hourly: $13 - $19
Physical/Medical/Health Requirements

No specifc requirement is identified at this time.

Legal Requirements
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(Data Drawn from O*NET)

Career Snapshot

Typical Education:

Some College (High School + 1-4 years, no degree)
Find Programs

Percent Job Growth:

21% - Much faster than average
Find Jobs

Typical Wages:

Annual: $27,710 - $40,400

Hourly: $13 - $19