Bus Services Monitor

Assistant Supervisor of Bus Operations, Safety Specialist, Service Station Operator   More Names
Service Supervisor, Supervisor

Bus services monitors ensure buses run with consistent quality within the region. They board buses and monitor bus activity and safety procedures in the field. They also may check driver equipment and speak with drivers as they return to the public transportation facility. They are responsible for noting any training or vehicle maintenance needs, and reporting these to supervisors or management personnel. They also may assist with routine training updates.

Given their wide range of job duties, bus service monitors interact with drivers and other personnel essential to keeping buses running safely, and they report to bus operations managers or supervisors. The position requires a strong understanding of bus operations and safety procedures, as well as strong written and oral communication skills, the ability to record and track information, proactive problem-solving skills, and attention to detail.

Bus services monitors must have a high school diploma or pass the general educational development (GED) exam, as well as pass the tests associated with obtaining the type of commercial driver's license (CDL) required for the job. Many bus services monitors are bus operators first, and they must have a solid working knowledge of the bus operations area.

To qualify for a CDL, applicants must pass a knowledge test on rules and regulations and then demonstrate in a skills test that they can operate a bus safely. The Department of Transportation keeps a national database of all driving violations incurred by CDL holders, and a state may not issue a license to a person who has already had a license suspended or revoked in another state. Drivers may hold only one license at a time, and must surrender all other driver's licenses upon receiving their new CDLs. Information on how to apply for a CDL and each type of endorsement can be obtained from state motor vehicle administrations and the Federal Motor Carrier Safety Administration.

Many industry employers provide on-the-job training, but click on the "get qualified" tab above to see additional resources for job preparation and training.

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Job Growth and Wages
Percent Job Growth:  
3% - Little or no change
Typical Wages (National):  
Annual: $43,640 - $72,880    Hourly: $21 - $35

Note:  There may be opportunities for overtime work and overtime pay in this occupation.

Physical/Medical/Health Requirements

- Physical requirements established by a state's Department of Transportation

Legal Requirements

Career Snapshot

Typical Education:

High School or GED (HS)
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Percent Job Growth:

3% - Little or no change
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Typical Wages:

Annual: $43,640 - $72,880

Hourly: $21 - $35